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Career FAQ


Q:   Does Mountain States Health Alliance train people for certain positions?

MSHA does offer a certified nursing assistant class. The class itself is free but the student must purchase a book and pay for their examination fee. The C.N.A. class is a five week program including 60 classroom hours and 40 hours of supervised clinical time. If you are interested in taking this class, come by the employment center to complete an application or contact a recruiter for more information at (423) 431-1004.
Q:   Employment Center - When is the employment center open?

The employment center is open Monday through Friday 8 am – 5 pm. The employment center is closed on all major holidays.
Q:   Employment Center - Where is the employment center located?

The employment center is located at 3135 Peoples Street Suite 303, Johnson City, Tennessee in the Peoples Crossing Shopping Center. (Click here for directions)
Q:   How can I begin a career in health care?

It depends on your area of interest. Most non-clinical positions, such as clerical, support and professional, will have the same requirements as similar positions in other fields. However, health care clinical positions, such as nurses, radiologists, therapists, lab technicians or technologists, respiratory therapists or pharmacy professionals, require additional training. The State of Tennessee has a useful Web site, www.tnhealthcareers.com, for people interested in health care careers.
Q:   How do I find out the status of my application?

At any time you can log in to your account to check the status of a submitted application (Account Login).  Applications are reviewed by a recruiter who forwards applications of qualified candidates to the hiring manager(s) for consideration. The manager reviews all qualified applications and schedules interviews at his or her discretion. Employment services or human resources cannot put you in touch with hiring managers.  If 90 days have passed and you have not been contacted, we encourage you to submit a new application.
Q:   May I attach my resume when applying online?

You cannot attach a resume file but you do have the option once logged in to your account to build your resume profile which includes a Cover Letter, Education, Licenses & Certifications, Qualifications, Work Experience, Employment Preferences, References, etc.  If you have an account on www.MSHA.com, your resume must be built before you can submit an application.  Once your resume profile is built you can log in at any time to make updates/changes to your profile.
Q:   Rehire - Am I eligible for rehire?

Former MSHA team members should have been informed at the time of their separation from MSHA whether or not they would be eligible for rehire in the future. If you are a former team member interested in returning to MSHA and are unsure of your status, we encourage you to place an application on file with us. Should you be considered for hire, your status will be evaluated at that time along with many other hiring factors, including education, experience and licensure.
Q:   What happens to my application if I do not receive an offer for this particular position?

Even if the position for which you have applied is filled, you’re still considered for similar positions. Your application remains active for 6 months after submission.
Q:   What's your starting pay for "x" position?

Pay ranges vary by position and experience. If you are interviewed for a position and an offer is extended, the manager or interviewer will discuss pay with you at that time.